Support

Customer Satisfaction Program

The Customer Satisfaction Program was developed to support you, our valued customer. It represents our commitment to provide a set of services that is flexible, cost-effective and comprehensive.

At the heart of this program is our understanding that no two network implementations are the same. Our programs offer you the flexibility to tailor a support program to your specific needs, and evolve the program on an on-going basis. We believe this provides the ultimate in support flexibility.

Review the Program Overview for an overview of the services Sagaxis provides, and then progress through the specific programs for the individual details.

If you should have any questions regarding the services that Sagaxis offers, please contact Sagaxis Support Services for further details.


▶ Program Overview

Technical Assistance  Services

 ▶ Technical Assistance
▶ Emergency Assistance

Product Warranty &  Repair Services

▶ Expedited Replacement
▶ Warranty Service
 ▶ Repair Service

Maintenance Services

 ▶ Expedited Replacement
▶ On-Call

Consulting Services

 ▶ Consulting Service