Emergency Technical Assistance Service
This contract service provides access to our on-call support specialists on a 7×24-hour basis. It’s use is intended for emergency situations where telephone access to a specialist is required to deal with a product failure in situations causing a service outage.
| Turnaround | Sagaxis will provide immediate support. |
| Service Duration | This service is available on a contract basis and is available for a one-year term. |
| Freight In | Not applicable |
| Freight Out | Not applicable |
| Availability | This service is available on an immediate basis. |
| How to Order | To order the Emergency Technical Assistance Service, a Purchase Order specifying the type of service requested must accompany the order.
Upon completion of processing, the service will be activated immediately, on the date specified by the order. |
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Technical Assistance Services ▶ Technical Assistance Product Warranty & Repair Services ▶ Expedited Replacement Maintenance Services ▶ Expedited Replacement Consulting Services |